Privacy policy

April 13, 2022 2023-11-13 10:53

Privacy policy:

Familienparadies Wolfgangbauer
Martin Lackner
Winkl 13
A-9844 Heiligenblut
Tel: +43 664 4032999

No data protection officer has been appointed, as this is not required by law.

General information

The protection and security of your personal data is important to us. This website therefore stores and processes data exclusively in accordance with the Austrian and European General Data Protection Regulation (GDPR). As a user, you consent to data processing in accordance with this declaration. You can find the current version of the GDPR at

This privacy policy only applies to this website. If you are redirected to other sites via links on our pages, please inform yourself directly on the redirected website about the respective handling of your data. Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of Austrian data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data.

The use of this website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by email or via unencrypted websites) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

When you place an order via our website, your transmitted or entered data will be checked manually or automatically against the existing database for validity and up-to-dateness and, if necessary, compared in order to correct the data stored by us. For this purpose, it may be necessary for our employees to contact you. This is done by e-mail or telephone. The data you enter will be used exclusively for processing the order or handling the registration; the data will not be passed on to third parties.

Rights of data subjects

According to the EU General Data Protection Regulation, you have extensive rights as a data subject. These rights are primarily intended to ensure greater transparency in connection with your data. Your rights as a data subject are the right to information about the personal data concerning you, to rectification, erasure, restriction of processing, objection to processing (direct marketing) and to data portability (only in the case of a contractual relationship or consent) and to withdraw consent at any time.

Data subjects can exercise all rights by sending an email to or by contacting us personally (e.g. by telephone or directly on site) or by sending a message by post.

In addition, you have the right to lodge a complaint with the data protection authority at any time regarding the processing of your personal data. The contact details of the data protection authority are

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Telephone: +43 1 521 52-25 69

Data deletion

Your data will be deleted as soon as the respective contract with you has been fulfilled and there is no longer a legal obligation to store the data. Your data will generally be deleted after seven years; retention period according to § 132 BAO.

Statutory/legal retention obligations or contractual obligations, e.g. towards customers from warranty or compensation or towards contractual partners, are a basis for continuing to store the personal data. (Art. 6 para. 1 lit c GDPR - basis for the lawfulness of processing: statutory/legal obligation)


We check links that leave our website very carefully. Nevertheless, we accept no responsibility or liability for the content of pages linked to from this website or from another website.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Inventory data

Your personal data will not be passed on to third parties outside of the contract processing without your express consent or without a legal basis. Once the contract has been fully processed, your data will be blocked for further use. After expiry of the tax and commercial law regulations, this data will be deleted unless you have expressly consented to its further use.

Your personal data, insofar as this is necessary for the establishment, content or modification of the contractual relationship (inventory data), will be used exclusively for the execution of the contract. For example, your name and address must be passed on to the supplier of the goods in order to deliver the goods.

Information about cookies

[borlabs-cookie type="btn-cookie-preference" title="Change cookie settings"/]

There are three categories of cookies:

  • Strictly necessary cookies to ensure basic functions of the website
  • functional cookies to ensure the performance of the website
  • targeted cookies to improve the user experience.

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Functional restrictions without cookies

If you generally do not allow us to use cookies, certain functions and pages will not work as expected. In particular, the login will not work.

Web analysis, monitoring and optimization

Web analysis (also referred to as "reach measurement") is used to evaluate the flow of visitors to our online offering and may include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can, for example, recognize at what time our online offer or its functions or content are most frequently used or invite reuse. We can also understand which areas require optimization.
In addition to web analysis, we may also use test procedures, e.g. to test and optimize different versions of our online offer or its components.
For these purposes, so-called user profiles can be created and stored in a file (so-called "cookie") or similar procedures with the same purpose can be used. This information may include, for example, content viewed, websites visited and elements used there and technical information such as the browser used, the computer system used and information on usage times. If users have consented to the collection of their location data, this may also be processed, depending on the provider.
The IP addresses of users are also stored. However, we use an IP masking procedure (i.e. pseudonymization by shortening the IP address) to protect users. In general, no clear user data (such as e-mail addresses or names) is stored in the context of web analysis, A/B testing and optimization, but pseudonyms. This means that neither we nor the providers of the software used know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective processes.

Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for the processing of data is consent. Otherwise, user data is processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.

  • Processed data types: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of Processing: Web Analytics (e.g. access statistics, recognition of returning visitors), Targeting (e.g. profiling based on interests and behavior, use of cookies), Conversion Tracking, Profiling (Creating user profiles).
  • Security measures: IP masking (pseudonymization of the IP address).
  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a. GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f. GDPR).

Services used and service providers:

  • Matomo (without cookies): Matomo is a data protection-friendly web analysis software that is used without cookies and in which returning users are recognized with the help of a so-called "digital fingerprint", which is stored anonymously and changed every 24 hours; With the "digital fingerprint", user movements within our online offer are recorded with the help of pseudonymized IP addresses in combination with user-side browser settings in such a way that it is not possible to draw conclusions about the identity of individual users; Service provider: Web analytics/ reach measurement in self-hosting; Website:

Comment function on this website

For the comment function on this page, in addition to your comment, information about the time the comment was created, your e-mail address and, if you are not posting anonymously, the user name you have chosen will be saved.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

If you have any questions, please contact the following e-mail address: ( )

Check Availabity

Book your vacation here for surprising and satisfactory benefits.

1 Room , 1 Adult , 0 Children
Booking Rules Term & Privacy